Solutions

Uninterrupted Service

Never stop trading

When connectivity drops, service keeps moving. Kappture processes transactions locally, helping venues keep queues moving, revenue flowing, and operations running without disruption.

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The problem

When the network fails, most systems fail with it

When connectivity drops, service slows or stops completely. Transactions fail, queues build, and revenue can be lost in minutes. Teams are forced into manual workarounds, increasing pressure and operational risk when it matters most.

The Solution

Always trading. Even offline.

Kappture processes transactions locally, so when connectivity drops, service continues without disruption. Keep queues moving, revenue flowing, and operations running during network outages.

Built for uninterrupted service

Maintain fast, reliable service during connectivity issues and peak operational demand.

Always trading

Continue processing transactions during connectivity outages.

No data loss

Transactions are securely stored locally and automatically synced once connectivity returns.

No service disruption

No degraded experience for staff or guests during connectivity disruption.

Payments without disruption

Support offline card payments, mobile ordering, and connected guest experiences across your operation.

Common questions

Everything you need to know about maintaining fast, reliable service during outages, connectivity loss, and peak operational demand.

How do offline payments work with Kappture?

Kappture processes transactions locally on each device, allowing you to continue taking payments even when connectivity is lost. Transactions are securely stored and automatically synced once the connection is restored.

Will I lose any data during an outage?

No. Every transaction is captured and stored locally, ensuring nothing is lost. All data is automatically uploaded to the back office once connectivity returns.

Does the system slow down when offline?

No. Kappture operates at full speed, with no fallback mode or degraded experience. Staff and customers see no difference in service.

What payment types are supported offline?

Kappture supports offline card payments, as well as alternative cashless options such as account-based payments, member systems, and stored value.

What happens when the connection comes back?

All transactions are automatically synced to the back office instantly. No manual intervention is required, and reporting remains accurate and up to date.

Is offline trading secure?

Yes. Kappture is built with security at its core, with transactions protected and handled in line with PCI DSS standards, even when processed locally.

Can I still access reporting during an outage?

Transactions continue to be recorded during the outage and are available in full once synced. Real-time reporting resumes automatically when connectivity is restored.

In 2022, AMG selected Kappture as its EPOS partner, rolling out across 21 sites in just eight months and bringing bars, food outlets, cloakrooms, and box offices onto one platform.

Since installation at Croke Park in 2018, Kappture has delivered fast, reliable transactions alongside real-time reporting and customisable dashboards for instant KPI visibility, helping drive increased sales and revenue.

Kappture supports the Environment Agency across 34 sites, delivering secure, reliable EPOS and real-time data to streamline operations and improve performance.