What Should You Expect From a Long-Term EPOS Partner?
Changing EPOS can feel like a big decision. But when was the last time you questioned the decision to stay? From hardware and support to resilience and innovation, discover why your EPOS provider should continually earn your business.
Dennis Wright
Marketing & Sales Enablement Manager
Technology moves quickly, but it’s easy to stay with a provider out of familiarity. Familiarity isn’t the same as value, and it certainly isn’t the same as support.
Whether you’re facing a hardware refresh, questioning your support or concerned about resilience, now is the time to explore your options.
New functionality shouldn’t automatically mean new hardware
Kappture software continually evolves, introducing new functionality without automatically requiring customers to replace their hardware. While devices occasionally need replacing, innovation shouldn’t come at the cost of an unnecessary estate-wide refresh.
If you’re being asked to reinvest, ask yourself whether that money could deliver more elsewhere.
How much support are you actually getting?
Kappture provides UK-based support coverage and dedicated account management, giving customers access to people who understand their operation and its challenges.
Our consultative approach goes beyond installation. We work closely with customers to solve operational challenges, develop solutions around their requirements and continually improve how technology supports their business. We’re focused on building long-term partnerships, not simply supplying EPOS.
What happens when your technology fails?
In high-volume hospitality, every minute matters. When demand peaks, your technology needs to perform, not become another operational challenge.
Kappture is engineered for demanding hospitality environments, with offline-capable trading and supported payment options designed to help businesses continue operating when connectivity is disrupted.
Security is equally important. Our approach is supported by ISO 27001 certification, Cyber Essentials Plus, PCI DSS-compliant solutions and regular independent penetration testing to CREST standards.
Are you getting enough for your licence?
We continually develop our platform and product roadmap around real operational challenges, delivering meaningful improvements rather than innovation for its own sake.
Whether it’s hardware, support, resilience or value that’s making you reconsider, don’t commit to another contract without exploring what else is possible.
Your EPOS provider should continually earn your business.
Talk to Kappture.
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